Communication

It’s not what you say but how you say it!

Communication is much more than the words we say. Scientists have demonstrated that, in face- to- face communication, 55% of the impact is determined by our body language, 38% by voice tones, and only 7% by the words themselves. 

Why is communication so important?

In our digital age of social media, e mail and texting, many people have lost the art of effective face to face communication. A culture of ‘political correctness’ has also left others unsure of what to say, and how to communicate with clarity and honesty. And as an organisation, it is vital that what you say is consistent internally and externally, whether the message is spoken, written or electronic. 

We can help you communicate more effectively in these situations:

• Speaking at conferences or seminars
• Conducting and attending Board / committee meetings
• Launching a new business or product
• Preparing for a major negotiation or pitch for business
• Handling the media and crisis communication
• Handling difficult conversations
• Networking, ‘corridor conversations’ and ‘walking the floor’
• Special occasions – Wedding, Anniversaries, after Dinner
• Correct protocol and etiquette at formal occasions
• Executives for whom English is not their first language